Refund policy

We do not offer refunds/exchanges. We are a small business and run everything exclusively by ourselves so in order to best serve you, we will happily give you a shopping credit in the form of a gift card to use on our site. There is a $5 restocking fee that will be deducted from your credit. We are happy to offer worldwide shipping via USPS/UPS, although we are unable to control taxes and customs fees you may incur when receiving an international package. If a package is sent back to us due to no one claiming it from customs, we will not issue a refund. SWIM IS NON RETURNABLE. NO EXCEPTIONS.

Returns must be received within 14 days of your order's delivery date. To submit a return request, please email us at info@shopgea.co with your order number, the item you wish to return and the reason for your return request.

We do not issue return labels, customers are responsible for return shipping costs unless shipment order was incorrect at our fault. Shipping costs are non-refundable. If you receive a store credit, the original cost of shipping will be deducted from your store credit + $5 restocking fee. 

We reserve the right to refuse returns that do not meet our sanitary requirements. Items must be returned to us in new condition. The item must be unworn, unwashed, with no stains of any kind and the tags must be attached. If there are any signs of wear or stains (makeup, deodorant, tanning products, etc.) the item will not be accepted.

Items purchased on sale are FINAL SALE. 

We do not process price adjustments. In order to be eligible for discounts, the order must be placed during the sale dates with the discount code applied (if applicable), no exceptions.

Approved items purchased at regular pricing are eligible for a store credit. Final sale items are not eligible for returns or store credit. Once we have received your returned item, we will process your store credit within 5-7 business days.

We are unable to process returns for international orders due to customs regulations

EXCHANGES

To exchange an item, please return the item you wish to exchange and place a new order.

GIFT CARDS

Gift cards cannot be refunded or returned.