Terms & Conditions
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. If you do not pick your package from the postal office and it gets sent back to us we are not responsible to ship it back to you. You will be responsible to cover your shipping cost again to receive your package.
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process. When your order has been shipped, you will receive an email with tracking information.
We ship orders internationally!
For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements.
ALL APPLICABLE CUSTOMS FEES, TAXES AND DUTES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. CUSTOMS AUTHORITIES REQUIRE THAT WE STATE THE VALUE OF THE ORDER DIRECTLY ON YOUR PACKAGE. IT IS AT THE SOLE DISCRETION OF CUSTOMS AGENTS TO RELEASE YOUR PACKAGE.
SHIPPING FEES ARE NON-REFUNDABLE
Shipping fees are non-refundable. If you refuse any shipments from shopgea.co, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
Terms & Conditions
GEA.CO, LLC provide services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any GEA.CO, LLC service’s (e.g. placing an order or writing a customer review), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. GEA.CO, LLC reserves the right to change this site and these terms and conditions at any time.
Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this Agreement. Please read this Agreement carefully before proceeding.
COPYRIGHT & TRADEMARK
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by GEA.CO, LLC in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted GEA.CO LLC in advance. GEA.CO, LLC reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if GEA.CO, LLC believes that customer conduct violates applicable law or is harmful to GEA.CO, LLC interests. The materials contained in this site are protected by applicable copyright and trademark law. Any unauthorized use of the materials appearing in this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. © & ® 2023 GEA.CO, LLC. All rights reserved.
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.
You will be solely responsible for all access of this site. Access use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including, without limitation, financial obligations) incurred through such access or use.
Personal information you may provide to us through the Service or otherwise includes:
Contact data, personal or business contact information such as your first and last name, email and mailing addresses, phone number, professional title and company name.
Registration data, such as information that you provide to register for an account or sign up for an event, including the day and month of your birth and the event you registered for.
Data about others for whom you purchase an item or gift, such as name, delivery address and phone number. Please do not purchase a gift for someone or share their contact information with us unless you have their permission to do so.
Profile data, such as your username and password that you may set to establish an online account with us and your interests and preferences.
Communications, such as information you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us,
Purchase data, including your order history and information needed to process and fulfill your order, including order details, billing address, and delivery address.
Customer service works Monday-Friday 8am-5pm.
Please allow up to 24 hours for a response (during business days).